Hospice & Palliative Care of Northeastern Connecticut
At Hospice & Palliative Care of Northeastern Connecticut, a service division of Day Kimball Healthcare, our mission is to enhance the lives of the patient and family through an individualized plan of care that meets their physical, psychosocial, spiritual and emotional needs.
Our team of skilled and experienced professionals, paraprofessionals and volunteers brings dignity and comfort to those facing a potentially life-threatening illness, including cancer and other diseases.
A nurse is available 24 hours a day, seven days a week, to address concerns by phone or make a visit when needed.
Care is available to patients of any age, and is provided in the patient’s home, skilled nursing facility, assisted living facility or other type of residence. We also have a hospice inpatient suite at Day Kimball Hospital for general inpatient or respite levels of care.
Hospice & Palliative Care of Northeastern Connecticut is a Medicare certified hospice program, licensed by the state of Connecticut and is accredited by The Joint Commission.
Billing and Payment Information
Palliative care is about maintaining quality of life while helping the patient to understand the treatment plan, manage the symptoms of his/her illness, explore options for care and access community resources. We provide a patient- and family-centered team approach that addresses pain and symptom management, family concerns, emotional support and navigating the health care system.
Palliative care, not to be confused with hospice care, is for patients who
- have a progressive life-threatening illness
- are benefitting from curative or life-prolonging treatments
- qualify for homecare services through their health insurance
Palliative care may be introduced at any stage of an illness. It focuses on all aspects of a patient’s care, including
- achieving comfort from pain and other physical symptoms
- providing emotional support for the patient, family and caregivers
- addressing social concerns to help lessen the burden
- lessening spiritual stresses to achieve an inner peace
The type of compassionate care we offer goes beyond managing the physical symptoms of a life-limiting illness, and encompasses the spiritual elements that are part of many of our patients’ and families’ experience. Many patients find our pastoral care services extremely helpful and comforting during what can be a difficult and fearful time. Our chaplain works closely with community clergy to assure that each patient’s particular and expressed religious and spiritual needs are fully met.
Hospice care helps the patient and family enjoy their time together as fully as possible. The earlier the admission to hospice, the more time there is for the patient and family to benefit from our services. Hospice accepts patients who have
- a terminal illness
- a limited life expectancy of six months or less
- a physician who orders hospice services
- chosen palliative or comfort care and are no longer seeking aggressive therapy that is focused on a cure or prolonging life
- a person who is willing to accept responsibility for primary care of the patient in the event the patient is no longer safe to be alone (or, if the patient is willing to make other provisions for care when he or she is no longer safe in the home).
Our hospice team of professionals strives to develop individualized plans that meet the goals and wishes of our patients and families while
providing care and support. Our staff includes
- the patient’s primary care physician
- hospice medical director
- hospice advanced practice nurse
- hospice nurses, home health aides and medical social workers
- physical, occupational and speech therapists (LSVT trained)
- trained volunteers
- bereavement care professionals
Integrative Health Services
We offer integrative health services as a complement to traditional medical interventions to help achieve a greater degree of comfort to those with serious or terminal illness. These modalities focus on the connection of mind, body and spirit and include massage, reflexology and healing touch.
Whether the death of a loved one is expected or not, no one is
completely prepared to handle the loss. Through companionship and our understanding of the many expressions of grief, we hope to make the experience less overwhelming. We explain the natural grief process and help survivors understand what to expect emotionally, spiritually and physically.
Our bereavement support services include
- individual bereavement services
- bereavement groups for adults and for children
- hospice library
- community education
- supportive services and ceremonies
In most instances, services are covered by Medicaid, Medicare or private insurance. Please check with your insurance carrier for details about your specific coverage, copays, deductibles and any prior authorization requirements. We also accept private payment. Certain individuals may qualify for financial aid in paying for our services. Please ask us how we can help you access the assistance that is best for you.
Other Services Integrated with Hospice & Palliative Care of Northeastern Connecticut
In-Home Care: HomeCare
In-Home Care: HomeMakers
Related Areas of Interest
In-Home Care: Overview
Hospice & Palliative Care of Northeastern Connecticut
Day Kimball Hospital Campus
320 Pomfret Street
Putnam, CT 06260
Get directions >
(860) 928-0422 or (800) 664-2442
Office Hours: Monday - Friday, 8:00 a.m. - 4:30 p.m.
There is a nurse available 24 hours a day, seven days a week to address concerns by phone or to make a visit when needed.
To the Hospice Offices
Enter the hospital through the Main Entrance (entrance A on the Hospital Campus Map). From the main floor, take Elevator B, located across from the Pharmacy, to the third floor.
To the Hospice Family Suite
Enter the hospital through the Main Entrance. Take the main elevators to the first floor. Take a right off the elevator, then another right on to the East One Medical/Surgical Unit. The Hospice Family Suite is on your right hand side.