Frequently Asked Questions
Why should I choose Day Kimball HomeMakers?
What are the services offered?
Are your services available in other environments such as assisted living facilities?
Are your services limited to people over 60?
Are your staffed Trained/Screened/Insured?
Do I have choice of Day/Time/Homemaker?
How are the services paid for?
Who pays the Caregiver? Do I pay them and you separately?
Why should I choose Day Kimball HomeMakers?
We have been providing services to our community for 25 years. Our reputation is one of trusting compassionate care. In 25 years we have learned a lot about caring for ones home and person. Our staff goes above and beyond and almost become like another son or daughter to their client. We are a part of Day Kimball Hospital and work closely with our HomeCare agency, geriatric services and primary care doctors. We are a very professional company, hire local employees and have a lot of experience.
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What are the services offered?
HomeMaking, Personal Care Assistant, Travel Companion, Companion and Caregiver Relief. Overnights and 24 hour care. For a complete list of our services, click here.
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Are your services available in other environments such as assisted living facilities?
Yes we do provide our full line of services in elderly housing, private apartments, retirement communities, nursing homes and rehab facilities and even in a hospital for ones who need constant attendance.
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Are your services limited to people over 60?
No, not at all. We can service anyone of any age and specialize in servicing the elderly. Our services are for those who need help because of age, illness or injury. Services can be short or long term. Overnight and daytime hours are available.
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Are your staffed Trained/Screened/Insured?
We take a lot of pride in our employees and know that they are the key to satisfied customers. It is important to hire the right person and then provide them with the tools and skills that they need to do their job well. All kinds of situations arise in their daily work; they are fully backed by our professional administrative staff. All of our employees are fully trained screened and insured. Screening includes but is not limited to criminal background and Motor Vehicle checks. Training is ongoing.
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Do I have choice of Day/Time/Homemaker?
We individualize your plan of care to meet your needs. So if you need help with getting going in the morning and get up at 8:00 AM we will be there. There may be slight variances because of your location and the importance of selecting the right person for you and your needs. From information taken in the initial assessment whether that be by phone or in your home we will select your homemaker. If you are dissatisfied with our selection we will make a change.
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How are the services paid for?
Services are paid for on a sliding scale according to income. Some individuals will be on a program that pays the total cost of the service and other will pay privately the full cost. We have 11 different pay sources available. Please contact the intake coordinator at (860) 928-5441 or toll free 800-540-0186 (CT only) to discuss your eligibility.
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Who pays the Caregiver? Do I pay them and you separately?
We do. We take care of their pay, gas reimbursement and payroll taxes. If you are paying for the services you receive, you will receive a monthly statement from the agency.
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