Visiting the Hospital


Welcome to Day Kimball Healthcare, Inc. Whether you are a patient or visitor, we strive to make your visit a pleasurable one. Below is some helpful information as your make your way through and around our facilities. For more information, please feel free peruse our website further or contact us at (860) 928-6541.


Phone Numbers General Info Locations & Services
Visiting Hours Security Nutrional Services  
Smoking Policy    The Shop

Important Phone Numbers

Main Switchboard 860-928-6541 or 860-774-3366
TTY 860-963-6422
Communications 860-928-6541, ext. 2503
Development Office 860-928-7141
Gift Shop 860-928-6541, ext. 2310

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General Information

Number of Visitors:

Patients in the Medical/Surgical areas of the hospital may have only two visitors at any one time during their hospital stay. In all areas, exchange of visitors is permitted during the visiting hours, except in the ICU. In the ICU, only two immediate family members are allowed to visit each hour, for ten minutes.

Age: Children are permitted to visit patients on the Medical/Surgical area, adult patients on Pediatrics, and the Psychiatric Unit (for children visiting PIP: see PIP visitor policy). Children under 12 years of age must be accompanied by an adult. Siblings under 12 years of age of pediatric patients may visit during regular visiting hours (12:00 noon to 8:00 P.M.), if accompanied by an adult.

Visitor Information: Visitors can obtain a patient's room number at Visitor Information Desk. It is the nursing station's responsibility to control visitor flow.

Free Parking: Free and secure parking is available to all Day Kimball patient and visitors. Our parking lots are adjacent to the main, emergency and professional building entrances and are well lit during nighttime hours.

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Locations & Services

Discover the many Day Kimball locations and services throughout northeastern Connecticut. We have grown from a small community hospital into a comprehensive healthcare system. We pride ourselves on providing quality care to the communities we serve.

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Visiting Hours

It is recognized that visits to patients by friends and family are a desirable part of the patient's therapy. Visitors, therefore, are cordially welcomed. Regulations on visiting are also necessary. The purpose of these regulations is to ensure that the visit is beneficial to the patient and does not interfere with patient treatment or hospital operations.

Medical/Surgical Unit: In the medical/surgical areas, the visiting hours are from
12:00 noon to 8:00 P.M.

Pediatrics Patients: Pediatric patients are admitted to the Medical/Surgical Unit. Parents or significant others may visit at any time at the discretion of the nurse in charge. Siblings may visit during regular hospital visiting hours, 12:00 noon to 8:00 p.m. at the discretion of the nurse in charge. Children must be free of signs or symptoms of infection.

Intensive Care Unit: One visit of ten minutes duration will be allowed to two immediate family members at a time, every hour on the hour, from 9:00 a.m. to 8:00 p.m. In accordance with intensity of care required, this may be subject to change at the discretion of the ICU Charge Nurse.

Maternal Child Health: Maternity Patients: The Birthing Center is a secured unit. Visitors are admitted through a controlled access at the main door of the Birthing Center.

Ordinarily, two persons of the patient's choice are allowed in the Birthing Room with the laboring woman. Additional persons may be allowed at the discretion of the nurse or physician/midwife.

Recognizing that birth is a highly personal and individual experience for a woman, and that she should be encouraged and allowed to have whomever she chooses for support, privacy of other patients and the size of the Birthing Center may at times dictate limiting number of visitors at one time to a given Birthing Room.

The laboring woman may choose to exclude certain visitors from her Birthing Room and measures will be taken to help her do so, including, if necessary, the use of security personnel.

Visitors of the Birthing Center should be treated with respect and provisions should be made for their comfort insofar as possible during a prolonged labor stay.

After Delivery of the Baby:

Fathers of the babies or significant other are not considered visitors and may be here anytime.

Grandparents, brothers and sisters of the baby may visit anytime. Before children go into the room, they must first be seen by a nurse on the unit to visually screen them for obvious symptoms of infection. If there are obvious symptoms of infection, children must be excluded from direct contact with the baby.

Other Visitors:
Visiting hours are 12:00 noon to 8:00 p.m.

Visitors, except for brother or sister of the baby, must be 12 years of age or over to visit.

It is preferable that the baby not be handled by visitors, but if anyone does touch the baby, they should first wash their hands.

GYN/Surgical Patients: Parents, spouse, and children of the patient may visit anytime from 7:00 a.m. to 11:00 p.m.

Other visitors (must be 12 years of age or over) may visit from 12:00 noon to 8:00 p.m.

Psychiatric Unit: Visiting hours are 7:00 p.m. to 8:00 p.m. or by special arrangement.

Request all visitors to check in at the Visitor Control Desk in the main lobby before visiting the unit. To protect the patients' confidentiality, instruct visitors to announce their own name rather than stating the name of the patient. Anyone not in the computer master list are not expected to visit at that time, and will not be given permission to proceed to the second floor. They will also be told that visitors are limited and that prior arrangements must be made with the patient. This will be done without acknowledging whether or not the patient is on the psychiatric unit.

Only family and friends determined by the patient and the treatment team to be significant to the patient's well being and recovery may visit the patient during his/her psychiatric admission. The charge nurse may restrict the number of visitors permitted on the unit at any time for safety and therapeutic reasons.

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Security

The hospital is protected by members of our trained professional security staff, on duty and at your service 24 hours a day, seven days a week. Our Safety/Security Department provides traffic control, parking assistance, and general security throughout the facility, and on hospital grounds.

All jewelry and money, except for small change for miscellaneous purchases, should be left at home. The hospital shall not be responsible for loss to items including documents, cash, dental work or dental prosthetics, eyeglasses, credit cards, hearing aids, and items of unusual value or size that have not or can not be placed in the Hospital safe.

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Nutritional Services

Nutrition therapy plays a critical role in improving and maintaining health and wellness. Day Kimball Hospital’s registered dietitians are dedicated to patient focused nutrition care for a variety of medical conditions and disease states. Nutritional Services’ goal is to improve the patient’s and communities’ food behaviors by implementing a diet rich in whole grains, fresh fruits and vegetables, low fat dairy products and lean protein sources.

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Smoking Policy

Day Kimball is a smoke-free facility to ensure a healthy environment for our employees, patients and visitors. There are designated smoking areas outside the hospital.

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The Shop at Day Kimball

The Shop at Day Kimball Hospital has a wonderful selection of unique and seasonal gift items. Purchases at The Shop are tax free and complimentary gift wrapping is offered with each sale. All proceeds from The Shop at DKH go directly to the Woman’s Board general fund and ultimately help to purchase the medical equipment the Woman’s Board donates to the hospital.

The Shop is operated and managed solely by a dedicated group of volunteers. If you are interested in volunteering some time (you need not be a Woman’s Board member to volunteer) you may contact Janet Johnson, Volunteer Services Coordinator for Day Kimball Hospital at (860) 928-6541 ext. 2279. The gift shop is open 9:00 a.m. to 4:00 p.m. Monday through Friday and occasionally in the evening. 

 Click here to learn more about the Woman's Board

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Need a doctor?

Click here to learn more about the Day Kimball Medical Group physicians who are currently accepting new patients.

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