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DKH Telephone Disruptions Resolved

September 15, 2021

DKH Telephone Disruptions Resolved

DKH has been notified that the telephone issues have been resolved. Thanks to all for your patience and understanding throughout the situation.

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UPDATE as of 1:00 p.m.: DKH Telephone Disruptions Continue

Day Kimball Healthcare continues to experience telephone disruptions to many of our practice locations throughout the region. If you are experiencing an emergency, please call 9-1-1 or go to the nearest emergency department.

For DAY KIMBALL HOSPITAL 
The main phone line is back up: (860) 928-6541

For DAY KIMBALL HEALTHCARE CENTERS, PRACTICES, and OFFICE LOCATIONS
Please try the practice or office main number first.
If it is not working, please call (860) 928-6541

For DAY KIMBALL HEALTHCARE AT HOME please call:
Homecare/Hospice (860) 576-2038 (until 4:30 p.m. today)
Homecare/Hospice On-call Nurse (860) 942-2212 (after 4:30 p.m. today through 8:00 a.m. tomorrow)
Homemakers (860) 576-0623 (24 hours a day)

Thank you for your continued patience as we are working diligently towards a resolution.

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IMPORTANT: Emergency Telephone Disruptions

Please be informed that Day Kimball Healthcare is experiencing telephone disruptions that impact Day Kimball Hospital and some of its practice locations throughout the region. DKH is aware of these issues and are working diligently towards a resolution.

During this time please call (860) 774-3366 to reach the Day Kimball Hospital operator. If this is an emergency, please call 9-1-1 or go to the nearest emergency department.

The issue is a result of a mass incident with DKH’s telephone service provider, AT&T, and its end access provider, Frontier. The incident is affecting multiple clients throughout the state of Connecticut. Day Kimball Healthcare will provide more details as they become available. Thank you for your patience as DKH works to resolve this issue.

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