Patient Advisory Council
To provide our leadership with perspective and insight from the communities we serve, Day Kimball Healthcare formed the Patient Advisory Council in 2014. The Council is a by-invitation voluntary group of community members who are Day Kimball Healthcare (DKH) patients and reside in the 13-town region of Northeast Connecticut we serve. The Council is co-chaired by a member of the community and a member of DKH’s leadership team. Current co-chairs are Karen Osbrey, Owner, WINY 1350 Radio Station and Donald St. Onge, SVP, COO, CNO Day Kimball Healthcare.
What is the purpose of the Council?
DKH formed the council to provide us with community perspective and insight on the decisions being made about our business model and service delivery directly from our patients. As we transform into a medical services network focused on “well care” rather than “sick care,” we do not want to lose sight of what’s truly important, the patient. The Council will provide a forum for patients to influence our leadership’s decision-making process.
What is required of Council members?
After review of all applications submitted, the co-chairs make the final selection of council members based on forming a group that is representative both geographically and demographically of DKH’s patient and family community. There are approximately 25 members on the Council.
The Council meets approximately three to four times per year for a two-hour facilitated discussion. The dates, time and place of the meetings will be announced in advance to provide ample time for planning; depending on membership preferences they may be breakfast, lunch or dinner sessions. A minimum of one year commitment is required to participate in the Council.
What is discussed at meetings?
The purpose of the meetings is for Day Kimball to share information on healthcare service delivery including specific programs and services being offered by DKH. The discussion will not be focused on medical or wellness information and education. The topics selected will include where and how we deliver care, how we communicate with patients and how well we are providing easy access to professional, affordable, high quality care. We will frame the discussion in the context of what types of services are needed or desired in Northeast Connecticut, and how DKH is responding to the national, state and regional healthcare landscape. The overall goal is to share ideas on how to improve care and the patient experience.
Depending on the topic, the meeting format will vary including DKH administrative and clinical panels for town hall discussions; focus groups to provide specific feedback on defined subject; and formal presentations followed by open discussion on a subject.
How is information shared?
The key findings and insights from each of the meetings will be compiled into a report and shared with Council members and Corporators, and as appropriate with the community at large. It will include a recap of the discussion as well as how DKH is able to respond to observations offered by the Council.
How Can I Become a Member of the Patient Advisory Council?
To become a member, complete and submit the Patient Advisory Council Member Application.
April 25, 2017
April is Occupational Therapy month and this year is particularly special, as the profession celebrates 100 years of helping people to feel better and live fuller, more independent lives. In honor of...
April 24, 2017
On Thursday, May 11, twenty-one year old Hayden Breault of Webster, MA will set out on a three month hike across the Pacific Crest Trail, which spans 2,658 miles, beginning at the U.S.-Mexican border...
April 19, 2017
Day Kimball Healthcare’s Physical Medicine and Rehabilitation division is now offering a specialized physical therapy service tailored especially to women’s health, focused on alleviating the...
April 17, 2017
Putnam Bank President and CEO, Thomas Borner (center) presents a check toward its $25,000 pledge to Day Kimball Hospital to DKH Development Director Kristen Willis and DKH President and CEO Joseph...
April 7, 2017
Day Kimball Healthcare’s Cruisin’ for Cancer Care committee hosted a Guest Bartender Night at the Black Dog Bar and Grille in Putnam on Thursday, March 30 and raised $6,125 for the Northeast...
April 6, 2017
Staff from Day Kimball Healthcare (DKH) attended the Connecticut Hospital Association’s (CHA) Hospital Day at the Capitol on April 5 to voice opposition to measures in Governor Malloy’s proposed...
April 3, 2017
Eight physicians on the medical staff of Day Kimball Healthcare (DKH) have been named to Connecticut Magazine’s recently published 2017 “Top Docs” list.
The doctors affiliated with DKH included...
March 30, 2017
Deborah Seney, housekeeper for Day Kimball Healthcare, has been named Employee of the Month for March by Day Kimball Healthcare (DKH).
Seney, who has been working at DKH since 2003 in her role...
March 13, 2017
Due to the severe weather forecast for tomorrow, Tuesday, March 14, 2017, the Day Kimball Medical Group After Hours Care Clinic as well as Laboratory/Blood Draw and Diagnostic Imaging services at the...
March 8, 2017
Cassandra LeBlanc, lead patient services representative (PSR) for Day Kimball Healthcare’s Plainfield office, has been named Employee of the Month for February by Day Kimball Healthcare (DKH). ...