Patient Advisory Council
To provide our leadership with perspective and insight from the communities we serve, Day Kimball Healthcare formed the Patient Advisory Council in 2014. The Council is a by-invitation voluntary group of community members who are Day Kimball Healthcare (DKH) patients and reside in the 13-town region of Northeast Connecticut we serve. The Council is co-chaired by a member of the community and a member of DKH’s leadership team. Current co-chairs are Karen Osbrey, Owner, WINY 1350 Radio Station and Donald St. Onge, SVP, COO, CNO Day Kimball Healthcare.
What is the purpose of the Council?
DKH formed the council to provide us with community perspective and insight on the decisions being made about our business model and service delivery directly from our patients. As we transform into a medical services network focused on “well care” rather than “sick care,” we do not want to lose sight of what’s truly important, the patient. The Council will provide a forum for patients to influence our leadership’s decision-making process.
What is required of Council members?
After review of all applications submitted, the co-chairs make the final selection of council members based on forming a group that is representative both geographically and demographically of DKH’s patient and family community. There are approximately 25 members on the Council.
The Council meets approximately three to four times per year for a two-hour facilitated discussion. The dates, time and place of the meetings will be announced in advance to provide ample time for planning; depending on membership preferences they may be breakfast, lunch or dinner sessions. A minimum of one year commitment is required to participate in the Council.
What is discussed at meetings?
The purpose of the meetings is for Day Kimball to share information on healthcare service delivery including specific programs and services being offered by DKH. The discussion will not be focused on medical or wellness information and education. The topics selected will include where and how we deliver care, how we communicate with patients and how well we are providing easy access to professional, affordable, high quality care. We will frame the discussion in the context of what types of services are needed or desired in Northeast Connecticut, and how DKH is responding to the national, state and regional healthcare landscape. The overall goal is to share ideas on how to improve care and the patient experience.
Depending on the topic, the meeting format will vary including DKH administrative and clinical panels for town hall discussions; focus groups to provide specific feedback on defined subject; and formal presentations followed by open discussion on a subject.
How is information shared?
The key findings and insights from each of the meetings will be compiled into a report and shared with Council members and Corporators, and as appropriate with the community at large. It will include a recap of the discussion as well as how DKH is able to respond to observations offered by the Council.
How Can I Become a Member of the Patient Advisory Council?
To become a member, complete and submit the Patient Advisory Council Member Application.
March 13, 2017
Due to the severe weather forecast for tomorrow, Tuesday, March 14, 2017, the Day Kimball Medical Group After Hours Care Clinic as well as Laboratory/Blood Draw and Diagnostic Imaging services at the...
March 8, 2017
Cassandra LeBlanc, lead patient services representative (PSR) for Day Kimball Healthcare’s Plainfield office, has been named Employee of the Month for February by Day Kimball Healthcare (DKH). ...
March 7, 2017
Brenda-Rich Pike, exercise physiologist (left) and Carol Artiaco, RN (right) with Sylvia Miller of Brooklyn, CT at Day Kimball Hospital's Cardiopulmonary Rehabilitation medically-supervised exercise...
February 13, 2017
This Valentine’s Day, the Woman’s Board of Day Kimball Hospital, and all of the DKH family would like to wish Moses Day Kimball, the person for whom Day Kimball Hospital was named, a very happy...
February 6, 2017
Pictured: Matthew and Alycia Godzik of Putnam, CT with newborn son Theodore and DKH nurses Kathleen Dizazzo and Jennie Beaudry, November, 2016.
Day Kimball Hospital has scored among the top ten...
February 1, 2017
Deborah Lucier, patient account representative at Day Kimball Hospital, has been named employee of the year for 2016 at Day Kimball Healthcare (DKH). Lucier’s selection was announced at a staff event...
January 30, 2017
Day Kimball Healthcare’s (DKH) Outpatient Behavioral Health program is hosting a Dialectical Behavioral Therapy (DBT) Skills Group for boys and girls ages 13-17 in need of developing specific skills...
January 25, 2017
Kim Durand, RN, Clinical Manager of HomeCare for Day Kimball’s In-Home Care Division, has been named employee of the month for January by Day Kimball Healthcare (DKH).
Durand, who has been...
January 23, 2017
The Accreditation Committee of the College of American Pathologists (CAP) has again awarded accreditation to Day Kimball Hospital based on results of a recent on-site inspection of the hospital’s...
January 19, 2017
When you live in northeast Connecticut, you quickly come to learn that it is made up of small, rural towns where it’s safe to make the assumption that everyone knows everyone. And when you work at...