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Townsend Emergency Medical Center

Day Kimball Hospital | 320 Pomfret Street, Putnam, CT 06260
(860) 928-7503 | If you are experiencing a medical emergency, dial 911 
TTY: (860) 963-6345
Fax: (860) 928-6368
Get directions > 

Exceptional Emergency Care, Lowest Wait Times in Connecticut, Modern and Comfortable New Facility 

When you or a loved one has a medical emergency the Townsend Emergency Medical Center at Day Kimball Hospital is here for you with quick access to the best care in a modern and comfortable environment. Our Emergency Department (ED) serves well over 20,000 people each year from all over Connecticut as well as nearby Rhode Island and Massachusetts. 

We provide exceptional care for patients of all ages and with all types of illnesses and injuries, including first-rate care for heart attack and strokeOur newly renovated facility offers the best in technology, comfort and privacy and LifeStar and Life Flight critical care helicopter services are available for air transport of patients who require care at a tertiary care facility. 

High Quality Care, in a Caring Community Environment

  • 98% of our patients say they are either satisfied or very satisfied with their overall experience and would recommend the Day Kimball Hospital Emergency Department to family and friends, according to Qualitick Client IQ survey data.
  • Lowest average door-to-provider time among all Connecticut hospitals at just 13 minutes. That's nearly half the national average. And our average door-to-pain medication time is 40 minutes, nearly 40% faster than the state and national average. (source: Medicare's Hospital Compare website)
  • Our ED nurses are certified in advanced cardiac life support and advanced pediatric life support.
  • Our ED physicians are experts in emergency care from NES Health, a national leader in emergency medical care management. Dr. Steven Wexler, Medical Director of the Day Kimball Hospital Emergency Department since 2005, also serves as National Medical Director for NES Health.

Advanced Primary Stroke Center

Day Kimball Hospital has earned The Joint Commission’s Gold Seal of Approval® and the American Heart Association/American Stroke Association’s Heart-Check mark for Advanced Certification for Primary Stroke Centers and is also a designated Primary Stroke Center by the CT Dept. of Health. 

Patients who come to the Day Kimball Hospital emergency room suffering from stroke receive specialized stroke care faster than CT and national averages. Our stroke care team collaborates with UMass Memorial Medical Center neurologists using cutting-edge bedside telestroke video-conferencing technology to rapidly diagnose and treat patients suffering a stroke via bedside telestroke videoconferencing technology.

Advanced Cardiac Care

Patients who come to the Day Kimball Hospital ED suffering from a cardiac event receive specialized cardiac care faster than CT and national averages. Our partnership with Umass Memorial Medical Center enables patients who come to the Day Kimball Hospital E.D. suffering from a heart attack to be stabilized and transported directly to the UMass Memorial Medical Center catheterization lab for immediate treatment. This partnership allows our patients to receive life-saving catheterization care on average almost twice as fast as at other community hospitals throughout the nation.

New, State-of-the-Art Facility

The Townsend Emergency Medical Center was completed in November, 2015 and features:

  • 24 all-private patient rooms that offer the best possible privacy, confidentiality and dignity 
  • Spacious waiting area with natural lighting provides a comfortable and calm environment for patients awaiting care and their families
  • Bedside registration that allows for faster and more efficient care
  • A state-of-the-art two-bed resuscitation room to serve the most critical patients
  • A dedicated behavioral health wing that provides safety and privacy for behavioral health patients
  • Learn more about the new facility >

 

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A new report shows Day Kimball Hospital has achieved zero adverse events for its patients for the second consecutive year and is one of just two CT hospitals to do so in this latest report period.

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