Day Kimball Hospital Billing

At Day Kimball Hospital, we are committed to making the billing process as patient-friendly as possible. Please read below for further information about:

How to pay your Day Kimball Hospital bill online >

Cost and billing information by service >

Financial assistance >

Contact the Day Kimball Hospital Patient Financial Services Department >

Tips to help ensure a smooth billing process >

Sample Day Kimball Hospital billing statement >


Pay Your Day Kimball Hospital Bill Online

Visit our secure online portal to pay your Day Kimball Hospital bill online >

PLEASE NOTE that this online bill payment is for Day Kimball Hospital invoices only.

If you need to pay a Day Kimball Medical Group bill, please visit our Day Kimball Medical Group billing page for online payment and other information.

If you have received a bill from one of our provider partners such as NES Physicians, Jefferson Radiology, Sheridan Health Corp., or UMass Memorial Medical Group - those bills are not included in your Day Kimball Hospital bill and must be paid directly to those providers.  Find contact information for our provider partners here>

Cost and Billing Information by Service

Who Will Bill Me? One Care Team, Separate Bills

Sometimes people are surprised when they receive multiple bills from different providers for the care they received at the hospital. It's important to understand that often times, it takes a team of health care professionals to fulfill all the needs of one health care service. In these instances, each member of your care team will bill you separately for the portion of your services that they provided. 

To help you anticipate which providers you may receive a bill from for each of the most common services received at a Day Kimball Healthcare location, please view our quick reference billing chart.

How Much Will it Cost? Average Charges by Service

Billing for health care services is complex. Just as no two people or conditions are exactly alike, the services required to treat them may differ as well. In addition, insurance plans vary widely, even within the same carrier. We understand that knowing what your health care will cost is important to you, and that knowing what to expect ahead of time can provide immeasurable peace of mind, so you can concentrate on what matters most - your health. That's why we're committed to cost transparency - the practice of providing you with as much cost information as possible, up front.

View our Hospital charge list for the average cost (before insurance adjustments or payments) of the various services provided through Day Kimball Hospital. If you would like a personalized estimate of the cost of an upcoming service you are scheduled to receive, please call our Day Kimball Hospital Patient Financial Services Department at the phone number listed below.

Financial Assistance

If you have questions about your Day Kimball Hospital bill or if you would like assistance working with your insurance company to pay your bill, please contact our Patient Financial Services Department at the phone number listed below. 

If you are experiencing financial difficulties in paying your Day Kimball Hospital bill, please see our financial assistance page for more information about how our financial counselors may be able to help you.

Contact the Day Kimball Hospital Patient Financial Services Department

Our financial counselors are here to help you, Monday through Friday, 9 a.m. to 5 p.m.


Please call (860) 963-6337 (option 2).


Tips to Help Ensure a Smooth Billing Process

1. Please give us complete health insurance information when you check in for your appointment or service.
In addition to insurance cards and authorization forms, we may ask for a driver's license or other identification. We request this information from you not only to ensure that your records are always up to date, but also to protect you or your family member from any potential medical identify theft.

2. Please understand and follow the requirements of your health plan.
Be sure to know your benefits and obtain proper authorization for services. Many insurance plans require patients to pay a co-payment or deductible amount that may be due at the time of registration, at the time of service or discharge from the hospital. You are responsible for paying co-payments required by your insurance provider, and Day Kimball Hospital is obligated to collect all co-payments. Please come to your appointment or service prepared to make your co-payment.

3. Please respond promptly to any requests from your insurance provider.
Insurance benefits are the result of your contract with your insurance company. We are a third-party to those benefits and may need your help with your insurance. If your insurance provider has not paid us after a reasonable time and has not responded to our attempts to resolve payment on your behalf, the amount owed may become your responsibility.

4. If you have a balance due on a bill, please make timely payments.
Our goal is to keep your account with us in good standing and your assistance by making timely payments in full or agreeing to acceptable payment plan terms is critical in helping us to achieve that goal.

5. Call us if you have any questions or concerns about a bill.
Billing representatives are available by calling 860-963-6337, Mon.-Fri., between 8 a.m.-5 p.m.

6. Learn more about our Financial Assistance Program > 

Sample Day Kimball Hospital Billing Statements

Sample Statement 1
Sample Statement 2

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