Patient Advisory Council
To provide our leadership with perspective and insight from the communities we serve, Day Kimball Healthcare formed the Patient Advisory Council in 2014. The Council is a by-invitation voluntary group of community members who are Day Kimball Healthcare (DKH) patients and reside in the 13-town region of Northeast Connecticut we serve. The Council is co-chaired by a member of the community and a member of DKH’s leadership team. Current co-chairs are Karen Osbrey, Owner, WINY 1350 Radio Station and Donald St. Onge, SVP, COO, CNO Day Kimball Healthcare.
What is the purpose of the Council?
DKH formed the council to provide us with community perspective and insight on the decisions being made about our business model and service delivery directly from our patients. As we transform into a medical services network focused on “well care” rather than “sick care,” we do not want to lose sight of what’s truly important, the patient. The Council will provide a forum for patients to influence our leadership’s decision-making process.
What is required of Council members?
After review of all applications submitted, the co-chairs make the final selection of council members based on forming a group that is representative both geographically and demographically of DKH’s patient and family community. There are approximately 25 members on the Council.
The Council meets approximately three to four times per year for a two-hour facilitated discussion. The dates, time and place of the meetings will be announced in advance to provide ample time for planning; depending on membership preferences they may be breakfast, lunch or dinner sessions. A minimum of one year commitment is required to participate in the Council.
What is discussed at meetings?
The purpose of the meetings is for Day Kimball to share information on healthcare service delivery including specific programs and services being offered by DKH. The discussion will not be focused on medical or wellness information and education. The topics selected will include where and how we deliver care, how we communicate with patients and how well we are providing easy access to professional, affordable, high quality care. We will frame the discussion in the context of what types of services are needed or desired in Northeast Connecticut, and how DKH is responding to the national, state and regional healthcare landscape. The overall goal is to share ideas on how to improve care and the patient experience.
Depending on the topic, the meeting format will vary including DKH administrative and clinical panels for town hall discussions; focus groups to provide specific feedback on defined subject; and formal presentations followed by open discussion on a subject.
How is information shared?
The key findings and insights from each of the meetings will be compiled into a report and shared with Council members and Corporators, and as appropriate with the community at large. It will include a recap of the discussion as well as how DKH is able to respond to observations offered by the Council.
How Can I Become a Member of the Patient Advisory Council?
To become a member, complete and submit the Patient Advisory Council Member Application.
September 6, 2018
The 34th annual Day Kimball Hospital Putnam Bank Golf Classic has raised more than $103,000, the net proceeds of which will support cancer care services, diagnostic imaging, and technology at Day...
August 20, 2018
Stacey Jones, lead phlebotomist for Day Kimball Healthcare’s Laboratory and Blood Draw Services department, has been named employee of the month for July by Day Kimball Healthcare (DKH). Jones began...
August 16, 2018
Day Kimball Hospital scored better than all other Connecticut hospitals, and well above the state and national average, on a Medicare report for timely treatment of sepsis, a serious complication of...
August 2, 2018
Day Kimball Healthcare’s (DKH) 15th Annual Cruisin’ for Cancer Care event was held on June 24 at the Thompson Speedway and raised $5,800 to benefit the Northeast Connecticut Cancer Fund of DKH. The...
July 12, 2018
Day Kimball Healthcare’s (DKH) Pediatric department and Family Advocacy Center received a donation of over 250 books from the students of Putnam Middle School on June 19. The books were collected...
July 5, 2018
Jillian Mancini, staff pharmacist for Day Kimball Hospital’s Pharmacy department, has been named employee of the month for June by Day Kimball Healthcare (DKH).
Mancini has been a pharmacist for...
July 3, 2018
The eighth annual Paddle for a Cure, held Sunday, June 10 at Riverside Park in Brooklyn, CT, has raised $9,500 for the Rose Bove LaRose Cancer Center at Day Kimball Hospital. The funds will support...
July 2, 2018
Day Kimball Healthcare’s (DKH) Pastoral Care department received a donation from members from bankHometown’s Putnam branch on June 6. Jason Howard (second from left), bankHometown Assistant Manager, ...
June 28, 2018
Amanda Miller has been named Chief Experience Officer (CXO) at Day Kimball Healthcare (DKH), a nonprofit community hospital and healthcare system serving Northeast Connecticut and nearby...
June 25, 2018
Day Kimball Healthcare’s (DKH) Family Advocacy Programs received a donation of $300 worth of new toys from the students from the EASTCONN Killingly Northeast Regional Program on June 4. The students...