Patient Advisory Council
To provide our leadership with perspective and insight from the communities we serve, Day Kimball Healthcare formed the Patient Advisory Council in 2014. The Council is a by-invitation voluntary group of community members who are Day Kimball Healthcare (DKH) patients and reside in the 13-town region of Northeast Connecticut we serve. The Council is co-chaired by a member of the community and a member of DKH’s leadership team. Current co-chairs are Karen Osbrey, Owner, WINY 1350 Radio Station and Donald St. Onge, SVP, COO, CNO Day Kimball Healthcare.
What is the purpose of the Council?
DKH formed the council to provide us with community perspective and insight on the decisions being made about our business model and service delivery directly from our patients. As we transform into a medical services network focused on “well care” rather than “sick care,” we do not want to lose sight of what’s truly important, the patient. The Council will provide a forum for patients to influence our leadership’s decision-making process.
What is required of Council members?
After review of all applications submitted, the co-chairs make the final selection of council members based on forming a group that is representative both geographically and demographically of DKH’s patient and family community. There are approximately 25 members on the Council.
The Council meets approximately three to four times per year for a two-hour facilitated discussion. The dates, time and place of the meetings will be announced in advance to provide ample time for planning; depending on membership preferences they may be breakfast, lunch or dinner sessions. A minimum of one year commitment is required to participate in the Council.
What is discussed at meetings?
The purpose of the meetings is for Day Kimball to share information on healthcare service delivery including specific programs and services being offered by DKH. The discussion will not be focused on medical or wellness information and education. The topics selected will include where and how we deliver care, how we communicate with patients and how well we are providing easy access to professional, affordable, high quality care. We will frame the discussion in the context of what types of services are needed or desired in Northeast Connecticut, and how DKH is responding to the national, state and regional healthcare landscape. The overall goal is to share ideas on how to improve care and the patient experience.
Depending on the topic, the meeting format will vary including DKH administrative and clinical panels for town hall discussions; focus groups to provide specific feedback on defined subject; and formal presentations followed by open discussion on a subject.
How is information shared?
The key findings and insights from each of the meetings will be compiled into a report and shared with Council members and Corporators, and as appropriate with the community at large. It will include a recap of the discussion as well as how DKH is able to respond to observations offered by the Council.
How Can I Become a Member of the Patient Advisory Council?
To become a member, complete and submit the Patient Advisory Council Member Application.
June 18, 2018
Jessica Provencher, registered nurse (RN) for Day Kimball Hospital’s Intensive Care Unit (ICU), has been named employee of the month for May by Day Kimball Healthcare (DKH).
Provencher, who has...
June 7, 2018
Day Kimball Healthcare (DKH) was recently awarded an $8,000 grant from Pink Aid, a charitable organization that helps to fund breast cancer support services for women in need, for the period March 1, ...
May 22, 2018
Sponsorship Funds Already Benefiting Patients
Putnam Bank has signed on as the $25,000 presenting sponsor of the Day Kimball Hospital Golf Classic for the second year in a row. Funds from...
May 21, 2018
Day Kimball Healthcare’s 3rd Annual D’Vine Wine Tasting, held Thursday, May 3 at StoneHurst at Hampton Valley in Hampton, was attended by a sell-out crowd of over 130 guests and raised more than...
May 11, 2018
Shannon Labonte of Danielson Named as Angel Ambassador Honoree in Memoriam
Day Kimball Healthcare’s annual Walk & Race for the NECT Cancer Fund will be held Saturday, August 11, with check-in...
May 10, 2018
Jennifer LeClair, night cook for Day Kimball Hospital’s Nutritional Services department, has been named employee of the month for April by Day Kimball Healthcare (DKH).
LeClair began her career...
May 6, 2018
Congratulations and Thank You: Day Kimball Healthcare's 2018 Nightingale Nurses
Every patient we care for deserves the very best we have to give - every day. The nurses featured here are selected...
May 3, 2018
Day Kimball Healthcare (DKH) recognized its more than 130 adult volunteers, who donated more than 20,000 hours this past year, with an appreciation luncheon on April 13.
The luncheon was held at...
April 23, 2018
April is Occupational Therapy month and we're celebrating all of our occupational therapists, who help people to feel better and live fuller, more independent lives. Perhaps you've been a patient of...
April 12, 2018
Day Kimball Healthcare has welcomed three new members to its volunteer Board of Directors for 2018. Peter Deary of Pomfret, Kathy Rocha of Woodstock and Nancy Weiss of Pomfret were approved as Day...