Patient Advisory Council
To provide our leadership with perspective and insight from the communities we serve, Day Kimball Healthcare formed the Patient Advisory Council in 2014. The Council is a by-invitation voluntary group of community members who are Day Kimball Healthcare (DKH) patients and reside in the 13-town region of Northeast Connecticut we serve. The Council is co-chaired by a member of the community and a member of DKH’s leadership team. Current co-chairs are Karen Osbrey, Owner, WINY 1350 Radio Station and Donald St. Onge, SVP, COO, CNO Day Kimball Healthcare.
What is the purpose of the Council?
DKH formed the council to provide us with community perspective and insight on the decisions being made about our business model and service delivery directly from our patients. As we transform into a medical services network focused on “well care” rather than “sick care,” we do not want to lose sight of what’s truly important, the patient. The Council will provide a forum for patients to influence our leadership’s decision-making process.
What is required of Council members?
After review of all applications submitted, the co-chairs make the final selection of council members based on forming a group that is representative both geographically and demographically of DKH’s patient and family community. There are approximately 25 members on the Council.
The Council meets approximately three to four times per year for a two-hour facilitated discussion. The dates, time and place of the meetings will be announced in advance to provide ample time for planning; depending on membership preferences they may be breakfast, lunch or dinner sessions. A minimum of one year commitment is required to participate in the Council.
What is discussed at meetings?
The purpose of the meetings is for Day Kimball to share information on healthcare service delivery including specific programs and services being offered by DKH. The discussion will not be focused on medical or wellness information and education. The topics selected will include where and how we deliver care, how we communicate with patients and how well we are providing easy access to professional, affordable, high quality care. We will frame the discussion in the context of what types of services are needed or desired in Northeast Connecticut, and how DKH is responding to the national, state and regional healthcare landscape. The overall goal is to share ideas on how to improve care and the patient experience.
Depending on the topic, the meeting format will vary including DKH administrative and clinical panels for town hall discussions; focus groups to provide specific feedback on defined subject; and formal presentations followed by open discussion on a subject.
How is information shared?
The key findings and insights from each of the meetings will be compiled into a report and shared with Council members and Corporators, and as appropriate with the community at large. It will include a recap of the discussion as well as how DKH is able to respond to observations offered by the Council.
How Can I Become a Member of the Patient Advisory Council?
To become a member, complete and submit the Patient Advisory Council Member Application.
December 24, 2014
East Putnam resident named Day Kimball Healthcare’s Employee of the Month
PUTNAM, CONN. – The busy surgical suite at Day Kimball Hospital coordinates both one-day and inpatient surgical cases...
December 23, 2014
Day Kimball Healthcare’s (DKH) Family Advocacy Programs moved in to a new “home” this month, at the DKH Family Advocacy Center, located at 255 Pomfret Street in Putnam. The new Center provides a...
December 17, 2014
DKH Chaplain, Reverend Jonathan Scott (left) and Friends of Hospice Committee incoming chair Roger C. Franklin, talk about the creation of the new Hospice Memorial Tree, shown at left. ...
December 10, 2014
On December 3, the DKH Customer Service Council hosted its third annual Food Drive and Holiday Social. Day Kimball Healthcare employees from across the organization turned out with generous donations...
December 4, 2014
PUTNAM, CONN. – Hematology/Oncology Administrative Coordinator Lisa Briere has been named employee of the month for November at Day Kimball Healthcare (DKH).
As administrative coordinator, Briere...
November 10, 2014
One important and positive way that health care is changing is that it's moving from a "sick care" model to a "well care" model. What does this mean? Well, in years past, most health care was...
November 7, 2014
Governor Malloy names Dr. Erica Kesselman to the State Advisory Council on Children and Families
PUTNAM, CONN. – Erica Kesselman, MD, FACOG, Day Kimball Medical Group, which is part of the Day...
October 30, 2014
PUTNAM, CONN. – Lead Security Officer Robert Beaudry has been named employee of the month for October at Day Kimball Healthcare (DKH).
In his capacity as lead security officer, Beaudry provides...
October 28, 2014
Janice Jastrzebski battled breast cancer at Day Kimball Hospital for a year-and-a-half. And she won! Over the course of her 17 months of treatment, Janice had chemotherapy every Wednesday. And every...
October 14, 2014
Right now, somewhere nearby, there is a woman sitting at her kitchen table, wondering how she can possibly deal with her diagnosis of cancer. Perhaps she is a mother, a sister, wife or daughter, ...