Patient Advisory Council
To provide our leadership with perspective and insight from the communities we serve, Day Kimball Healthcare formed the Patient Advisory Council in 2014. The Council is a by-invitation voluntary group of community members who are Day Kimball Healthcare (DKH) patients and reside in the 13-town region of Northeast Connecticut we serve. The Council is co-chaired by a member of the community and a member of DKH’s leadership team. Current co-chairs are Karen Osbrey, Owner, WINY 1350 Radio Station and Donald St. Onge, SVP, COO, CNO Day Kimball Healthcare.
What is the purpose of the Council?
DKH formed the council to provide us with community perspective and insight on the decisions being made about our business model and service delivery directly from our patients. As we transform into a medical services network focused on “well care” rather than “sick care,” we do not want to lose sight of what’s truly important, the patient. The Council will provide a forum for patients to influence our leadership’s decision-making process.
What is required of Council members?
After review of all applications submitted, the co-chairs make the final selection of council members based on forming a group that is representative both geographically and demographically of DKH’s patient and family community. There are approximately 25 members on the Council.
The Council meets approximately three to four times per year for a two-hour facilitated discussion. The dates, time and place of the meetings will be announced in advance to provide ample time for planning; depending on membership preferences they may be breakfast, lunch or dinner sessions. A minimum of one year commitment is required to participate in the Council.
What is discussed at meetings?
The purpose of the meetings is for Day Kimball to share information on healthcare service delivery including specific programs and services being offered by DKH. The discussion will not be focused on medical or wellness information and education. The topics selected will include where and how we deliver care, how we communicate with patients and how well we are providing easy access to professional, affordable, high quality care. We will frame the discussion in the context of what types of services are needed or desired in Northeast Connecticut, and how DKH is responding to the national, state and regional healthcare landscape. The overall goal is to share ideas on how to improve care and the patient experience.
Depending on the topic, the meeting format will vary including DKH administrative and clinical panels for town hall discussions; focus groups to provide specific feedback on defined subject; and formal presentations followed by open discussion on a subject.
How is information shared?
The key findings and insights from each of the meetings will be compiled into a report and shared with Council members and Corporators, and as appropriate with the community at large. It will include a recap of the discussion as well as how DKH is able to respond to observations offered by the Council.
How Can I Become a Member of the Patient Advisory Council?
To become a member, complete and submit the Patient Advisory Council Member Application.
December 28, 2015
Barbara Reese, a registered nurse at the Day Kimball Medical Group Pediatrics practice in Plainfield, has been named Day Kimball Healthcare (DKH) employee of the month for December.
December 15, 2015
Employees at the Frito Lay distribution and manufacturing plant in Dayville presented Gene Michael Deary, one of the founding members of the DKH Deary Memorial Cancer Fund, with a check for an $1,800...
December 15, 2015
It has now been one year since the DKH Family Advocacy Programs - WIC, Nurturing Families, Healthy Start and Wendy’s Place - were able to come together in one space to more effectively serve the...
December 9, 2015
At a press event held today at Day Kimball Hospital, State Senator Mae Flexer (D-Killingly) and state Representatives Daniel Rovero (D-Killingly) and Christine Rosati-Randall (D-Killingly) announced...
December 8, 2015
After more than 25 years of raising funds to help Northeast Connecticut residents prevent and fight cancer, the founders of the Day Kimball Healthcare (DKH) Deary Memorial Cancer Fund are passing the...
November 30, 2015
L to R: DKH President and CEO Robert E. Smanik and Marjolaine and Steven Townsend unveil a commemorative plaque in the Townsend Emergency Medical Center at Day Kimball Hospital that honors the...
November 25, 2015
Recognized for Providing Comfort, Guidance and Leadership, Bamber Also Continues a Family History of Caring at Day Kimball
Rachel Bamber LCSW, has been named employee of the month for November at...
November 17, 2015
DKH is Only Acute Care Hospital in CT to Achieve Zero Adverse Events in 2014, One of Only Five in Last Five Years
A recently released report from the CT Department of Public Health (DPH) that...
November 6, 2015
Marie Lillibridge of Woodstock was married to her husband Robert for 22 years. She worked for Smith Mechanical of Webster as a bookkeeper and was a long-time employee of Rawley Plumbing in...
November 5, 2015
Dr. Seldom Burdon Overlock was a tall, imposing man. He also had a big heart.
The gift he left to Day Kimball upon his death in 1934 is an important legacy, enhancing services provided at our...