Day Kimball Healthcare
COVID-19 info and testing
Subscribe to Newsletter Browse Stories Related Pages

Browse Stories

Patient Advisory Council

To provide our leadership with perspective and insight from the communities we serve, Day Kimball Healthcare formed the Patient Advisory Council in 2014. The Council is a by-invitation voluntary group of community members who are Day Kimball Healthcare (DKH) patients and reside in the 13-town region of Northeast Connecticut we serve. The Council is co-chaired by a member of the community and a member of DKH’s leadership team. Current co-chairs are Karen Osbrey, Owner, WINY 1350 Radio Station and Donald St. Onge, SVP, COO, CNO Day Kimball Healthcare.


What is the purpose of the Council?

DKH formed the council to provide us with community perspective and insight on the decisions being made about our business model and service delivery directly from our patients. As we transform into a medical services network focused on “well care” rather than “sick care,” we do not want to lose sight of what’s truly important, the patient. The Council will provide a forum for patients to influence our leadership’s decision-making process.


What is required of Council members?

After review of all applications submitted, the co-chairs make the final selection of council members based on forming a group that is representative both geographically and demographically of DKH’s patient and family community. There are approximately 25 members on the Council.

The Council meets approximately three to four times per year for a two-hour facilitated discussion. The dates, time and place of the meetings will be announced in advance to provide ample time for planning; depending on membership preferences they may be breakfast, lunch or dinner sessions. A minimum of one year commitment is required to participate in the Council.


What is discussed at meetings?

The purpose of the meetings is for Day Kimball to share information on healthcare service delivery including specific programs and services being offered by DKH. The discussion will not be focused on medical or wellness information and education. The topics selected will include where and how we deliver care, how we communicate with patients and how well we are providing easy access to professional, affordable, high quality care. We will frame the discussion in the context of what types of services are needed or desired in Northeast Connecticut, and how DKH is responding to the national, state and regional healthcare landscape. The overall goal is to share ideas on how to improve care and the patient experience.

Depending on the topic, the meeting format will vary including DKH administrative and clinical panels for town hall discussions; focus groups to provide specific feedback on defined subject; and formal presentations followed by open discussion on a subject. 


How is information shared?

The key findings and insights from each of the meetings will be compiled into a report and shared with Council members and Corporators, and as appropriate with the community at large. It will include a recap of the discussion as well as how DKH is able to respond to observations offered by the Council.


How Can I Become a Member of the Patient Advisory Council?

To become a member, complete and submit the Patient Advisory Council Member Application.

Related Content


DKH Anti-Coagulation Clinic Expands to Putnam
Residents of Northeast Connecticut and surrounding areas who need to take anti-coagulation medicines (also known as "blood thinners") can now receive monitoring and management care in Putnam as well...
Congress Must Stop $1.6B in Cuts to Hospitals by January 1
Day Kimball Safety & Security Officer Ed Bates Proves Patient Care Isn't Just Clinical
At Day Kimball Healthcare, we celebrate "DKH Champions of the Human Spirit" - those people (staff, patients or community members) who are inspirational examples of dedication to health, wellness and...
Day Kimball Healthcare Names Stephanie Schapp, Medical Assistant, Employee of the Month for November
Stephanie Schapp, medical assistant for Day Kimball Medical Group’s (DKMG) family medicine practice in Danielson, has been named employee of the month for November by Day Kimball Healthcare (DKH). ...
Judith Favreau, RN Case Manager, Named Employee of the Month at Day Kimball Healthcare
Judith Favreau, registered nurse (RN) case manager has been named employee of the month for October at Day Kimball Healthcare (DKH). Favreau, whose experience in the medical field spans 45 years, ...
Dozens Turn Out to Celebrate Ribbon Cutting for Day Kimball Healthcare at Home's Memory Lane Cafe
Day Kimball Healthcare at Home, in partnership with Putnam Economic Development department and the Putnam Business Association, held a ribbon cutting for its Memory Lane Café on Wednesday, November 8...
Day Kimball Hospital Receives an "A" for Patient Safety in Fall 2017 Leapfrog Hospital Safety Grade
Rating Places DKH in Top Third  of Hospitals in State and Nation The Leapfrog Group, a national nonprofit health care ratings organization, today released new Leapfrog Hospital Safety Grades. ...
DKH Names Christine Peer, Pre-Certification/Registration Clerk, Employee of the Month for September
(l. to r.): DKH Chairman of the Board Joseph Adiletta, DKH Employee of the Month Christine Peer, DKH President and CEO Anne Diamond and DKH Director of Physical Medicine Jerome St. Sauveur at Peer’s...
Chain of Giving Leads to Poignant New Ritual for Cancer Patients at Day Kimball Hospital
Care providers at the Rose Bove LaRose Cancer Center at Day Kimball Hospital gather around the Center’s new ceremonial bell, which is rung by patients to mark their final treatment and celebrate...

Browse Stories

All Day Kimball Medical Group practices are accepting new patients. Find a doctor now.

Follow Us