Day Kimball Health Names Joanne Sward September Employee of the Month

Day Kimball Health (DKH) has named Joanne Sward, precertification specialist for the hematology-oncology department, as its employee of the month for September 2025.

Sward joined DKH in 2020, bringing years of experience and a deep commitment to supporting patients undergoing cancer treatment. In her role, she helps ensure patients receive timely and affordable care by managing pre-certifications for chemotherapy, diagnostic imaging, and oral medications. She also provides cost estimates, assists patients and staff in understanding insurance policies, and supports charge entry when needed. Her attention to detail and compassion help ease patients’ burdens during some of life’s most difficult challenges. 

“Joanne’s work exemplifies our mission of providing compassionate, patient-centered care,” said Kyle Kramer, CEO of Day Kimball Health. “Her dedication, professionalism, and quiet leadership have a lasting impact on both our patients and her colleagues. We are proud to honor her with this well-deserved recognition.”

Sward said her favorite part of the job is knowing she’s helping patients focus on treatment rather than financial stress. “I am so honored to have my hard work and dedication to DKH’s Hem-Onc patients recognized,” she shared. “The pre-cert position with Hem-Onc is largely a behind-the-scenes role, but carries potentially major financial impacts for both the hospital and patients. It also plays a critical role in ensuring patients can begin treatment as quickly as possible.” 

A lifelong resident of the Northeast Corner, Sward now resides in East Putnam with her husband of 36 years, two golden retrievers, and two tuxedo cats. She holds a bachelor’s degree in music from the University of Connecticut. Outside of work, she enjoys volunteering with a local animal shelter, reading, collecting books, cross-stitching, and spending time with her family.