At Day Kimball Hospital, whether you are a patient or visitor, we strive to make your visit a pleasurable one. To help ensure a positive experience, please review the information and guidelines below prior to your visit.
Visiting Hours & Guidelines
Visiting Policy
At Day Kimball Hospital, we believe that healing involves the support of family, friends, and loved ones. Our visitation policy reflects our commitment to patient-centered care and to honoring every patient’s right to choose who visits them during their hospital stay.
We do not discriminate against visitors based on age, race, ethnicity, religion, culture, language, sex, gender identity or expression, sexual orientation, disability, or socioeconomic status.
General Visitation Guidelines
- Patients have the right to receive visitors of their choosing—including a spouse, partner, family member, friend, or clergy—and may withdraw that consent at any time.
- Children under 12 must be accompanied by a supervising adult (other than the patient) and visits must be approved by the clinical team.
- Physicians may restrict visitation based on clinical needs.
- Patients or their designated support person may limit or restrict visitors.
- If visitation is denied, patients or their support person have the right to request an appeal. An administrator (such as a Nursing Supervisor or Manager) will assist with this process.
Visiting Hours by Department
Medical/Surgical Unit (Med/Surg): Visiting hours are preferred between 12:00 p.m. and 8:00 p.m.
- Two visitors are permitted per patient at a time.
- Exceptions may be made outside of these hours.
- Visitors must use the call system for entrance.
Intensive Care Unit (ICU): Visiting hours are preferred between 12:00 p.m. and 8:00 p.m.
- Two visitors are permitted at a time.
- Hours may vary based on the patient’s condition at the discretion of the ICU Charge Nurse or Nursing Supervisor.
- Visitors must use the call system for entrance.
Hospice: Open visiting hours. Restrictions may apply based on unit needs.
Emergency Department: Open visiting hours.
- Each patient may have one visitor at a time.
- Exceptions may be made based on patient condition or nursing judgment (e.g., allowing both parents with minor child/patient is acceptable).
Maternal Child Health (MCH):
- Two designated support people may accompany the patient throughout their stay.
- One support person may stay 24/7; the second may stay throughout labor and visit during regular hours after delivery.
- Visiting hours for others: 10:00 a.m. – 8:00 p.m.
- Siblings of the baby may visit when accompanied by another adult; no overnight stays for siblings.
- All other visitors must be at least 16 years old.
- Visitors are permitted after recovery (typically 2 hours post-delivery).
- Visitors who are unwell or showing respiratory symptoms are asked to refrain from visiting.
- Policies may change during high community rates of influenza, COVID-19, or RSV.
Psychiatric Unit: Visiting hours are by appointment only and can be scheduled by calling (860) 928-6541 ext. 2549.
ACU/OR: One accompanying adult is permitted per patient.
Outpatient Testing and Procedures: One accompanying adult is permitted per patient.
Hematology/Oncology: One accompanying adult is permitted per patient.
Visitor Restrictions and Expectations
Infection Control:
- Follow all posted infection control guidelines.
- Wash or sanitize hands before and after visiting.
- Please do not visit if you have symptoms of illness or have been exposed to communicable diseases.
- Additional restrictions may be applied as needed for safety.
Privacy and Confidentiality
- Please limit cell phone use and step into designated areas for calls.
- Photography or video recording (including phone cameras) is not allowed.
- Respect the privacy of other patients and remain in your loved one’s room.
Children: Children under 12 must be accompanied by an adult at all times.
Additional Visitor Information
- Room Information: Visit the Information Desk for patient room numbers.
- Overnight Stays: Overnight requests for a family member or support person are reviewed case-by-case by Nursing Administration.
- Smoke-Free Campus: Smoking and vaping are not permitted anywhere on hospital grounds.
- Flowers and Balloons: Flowers and Mylar balloons are welcome in most rooms except the Critical Care Unit. Latex balloons are not allowed.
- Noise: Please keep voices low to maintain a healing environment.
- Non-Compliance: Visitors who do not follow hospital policies may be asked to leave.
Questions About Visitation?
If you have questions or need assistance, please speak with a member of our nursing staff or call the hospital’s main number at (860) 928-6541.
Thank you for your understanding and patience as we continue to make patient health and safety our top priority.
Hospital Entry
Hospital Entry
Main Entrance (Entrance A)
Use this entrance Monday – Friday from 6:00 a.m. to 5:00 p.m.; Saturday – Sunday from 7:00 a.m. to 12:00 p.m. noon. For those visiting outside those hours or on holidays, please enter the hospital via the Emergency Department (Entrance E).
Gift Shop/Dining Entrance (Entrance D)
This entrance is open Monday through Friday from 7:00 a.m. - 3:00 p.m. for community members and staff who would like to access our gift shop and cafeteria.
Visitor Entrance (Entrance E)
Visitors can use the Emergency Entrance (Entrance E), 24/7 for emergency services. Access when all other entrances are closed.
Campus Map & Parking
Campus Map
Click here for a printer-friendly copy of our Campus Map or visit the Campus Map and Parking page of our website here.
Free Parking
Free and secure parking is available to all Day Kimball patients and visitors. Our parking lots are adjacent to the main, emergency and professional building entrances and are well-lit overnight.
Important Phone Numbers
- Main Switchboard: 860-928-6541 or 860-774-3366
- Gift Shop: 860-928-6541, ext. 2310
- TTY: Dial 711 and provide any of the numbers above you wish to call to be connected via TTY.
Cafeteria
The cafeteria serves a varied menu of healthy and delicious foods.
Weekday Cafe Hours:
- Breakfast: 6:30 a.m. to 10:30 a.m. *Grill closes at 10:00 a.m.
- Lunch: 11:30 a.m. to 2:00 p.m. *Grill closes at 2:00 p.m. Paninis and hot soup available all day.
- Dinner: 4:30 p.m. to 6:15 p.m.
Weekend Cafe Hours:
- Breakfast: 6:30 a.m. to 10:00 a.m. *Grill closes at 10:00 a.m.
- Lunch: 11:30 a.m. to 2:00 p.m. *Grill closes at 2:00 p.m. Paninis and hot soup available all day.
- Dinner: 4:30 p.m. to 6:15 p.m.
Available Daily from 6:30 a.m. - 6:15 p.m.:
- Grab & Go available
Click here for a menu for the week of October 20 - October 24>
The Shop at Day Kimball Hospital
The Shop, Day Kimball Hospital's gift shop, is open 11:00 a.m. to 3:00 p.m. Monday through Friday and occasionally in the evening.
The Shop has a wonderful selection of unique and seasonal gift items. Purchases at The Shop include complimentary gift wrapping, and all proceeds go directly to the Day Kimball Hospital Woman’s Board general fund and ultimately help to purchase medical equipment for the hospital.
The Shop is operated and managed solely by a dedicated group of volunteers. If you are interested in volunteering some time (you need not be a Woman’s Board member to volunteer) you may contact Janet Johnson, Volunteer Services Coordinator for Day Kimball Hospital at (860) 928-6541 ext. 2279.
Wireless Internet Access (WiFi) for Guests
Wireless Internet (Wi-Fi) service is provided for patients and their families. This service is available throughout most areas of the main hospital campus in Putnam and selected other locations. To connect, look for the “dkh_guestnet” wireless connection, which should automatically appear on your Wi-Fi connected device.
Security
The hospital is protected by members of our trained professional security staff, on duty and at your service 24 hours a day, seven days a week. Our Safety/Security Department provides traffic control, parking assistance, and general security throughout the facility, and on hospital grounds.
All jewelry and money, except for small change for miscellaneous purchases, should be left at home. The hospital shall not be responsible for loss to items including documents, cash, dental work or dental prosthetics, eyeglasses, credit cards, hearing aids, and items of unusual value or size that have not or can not be placed in the Hospital safe.
Smoking Policy
Day Kimball is a smoke-free facility to ensure a healthy environment for our employees, patients and visitors. There are designated smoking areas outside the hospital.