Patient Advisory Council
To provide our leadership with perspective and insight from the communities we serve, Day Kimball Healthcare formed the Patient Advisory Council in 2014. The Council is a by-invitation voluntary group of community members who are Day Kimball Healthcare (DKH) patients and reside in the 13-town region of Northeast Connecticut we serve. The Council is co-chaired by a member of the community and a member of DKH’s leadership team. Current co-chairs are Karen Osbrey, Owner, WINY 1350 Radio Station and Donald St. Onge, SVP, COO, CNO Day Kimball Healthcare.
What is the purpose of the Council?
DKH formed the council to provide us with community perspective and insight on the decisions being made about our business model and service delivery directly from our patients. As we transform into a medical services network focused on “well care” rather than “sick care,” we do not want to lose sight of what’s truly important, the patient. The Council will provide a forum for patients to influence our leadership’s decision-making process.
What is required of Council members?
After review of all applications submitted, the co-chairs make the final selection of council members based on forming a group that is representative both geographically and demographically of DKH’s patient and family community. There are approximately 25 members on the Council.
The Council meets approximately three to four times per year for a two-hour facilitated discussion. The dates, time and place of the meetings will be announced in advance to provide ample time for planning; depending on membership preferences they may be breakfast, lunch or dinner sessions. A minimum of one year commitment is required to participate in the Council.
What is discussed at meetings?
The purpose of the meetings is for Day Kimball to share information on healthcare service delivery including specific programs and services being offered by DKH. The discussion will not be focused on medical or wellness information and education. The topics selected will include where and how we deliver care, how we communicate with patients and how well we are providing easy access to professional, affordable, high quality care. We will frame the discussion in the context of what types of services are needed or desired in Northeast Connecticut, and how DKH is responding to the national, state and regional healthcare landscape. The overall goal is to share ideas on how to improve care and the patient experience.
Depending on the topic, the meeting format will vary including DKH administrative and clinical panels for town hall discussions; focus groups to provide specific feedback on defined subject; and formal presentations followed by open discussion on a subject.
How is information shared?
The key findings and insights from each of the meetings will be compiled into a report and shared with Council members and Corporators, and as appropriate with the community at large. It will include a recap of the discussion as well as how DKH is able to respond to observations offered by the Council.
How Can I Become a Member of the Patient Advisory Council?
To become a member, complete and submit the Patient Advisory Council Member Application.
December 15, 2010
AnnMarie DeMerchant, RRT, in the Respiratory Therapy department, is Day Kimball Hospital’s December Employee of the Month. PUTNAM, CT – Day Kimball Healthcare announces that AnnMarie...
December 3, 2010
Members of the Danielson Elks present a check to Day Kimball Healthcare from the Ladies Breast Cancer Golf Tournament. (Front Row L-R) Pat Hedenberg, Day Kimball Healthcare appeal & event manager, ...
December 2, 2010
PUTNAM, CT – The American Red Cross will host a blood drive at Day Kimball Hospital on Wednesday, December 29, 2010 from 8:00 a.m. – 6:00 p.m. The drive will be located in the Hospital’s Robert H. ...
November 24, 2010
PUTNAM, Conn. - Day Kimball Healthcare’s Geriatric Care Management Program is pleased to announce a new program for seniors called the Fall Prevention Initiative in Northeast Connecticut. The...
November 23, 2010
All Proceeds Remain Local to Help Those in Need of Additional Care
PUTNAM, Conn. – Hospice & Palliative Care of Northeastern Connecticut will celebrate its annual “Tree of Life” ceremonies on...
November 17, 2010
Brenda Dupont, RN, in the Maternal Child Health Department, is Day Kimball Hospital’s November Employee of the Month. PUTNAM, CT – Day Kimball Healthcare announces that Brenda Dupont, RN, ...
November 17, 2010
Congressman Joe Courtney speaking with Dr. Raja Fattaleh about the organization’s newest technology project, Medication Administration Check/Medication Administration Record (MAK/MAR).
November 3, 2010
PUTNAM, CT – Day Kimball Healthcare today announced that it is partnering with CarePayment® to offer the company's innovative patient-pay solutions program to its Day Kimball hospital patients. ...
November 1, 2010
PUTNAM, CT – Citing an ability to deliver affordable healthcare services, Aetna insurance designated Day Kimball Hospital a “Tier 1” hospital. For patients insured under Aetna’s “Choose and Save”...
October 27, 2010
PUTNAM, CT – Day Kimball HomeCare recently moved their Plainfield Patient Services Office to the former Griswold Regional Visiting Nurses Association (VNA) building at 68 Ashland Street in...