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DKH Safely Resumes Services | Don't Delay Your Care

May 22, 2020

It's Time to Return to Care. And It's Safe.


Day Kimball Healthcare Responds to Coronavirus

The spread of the 2019 novel coronavirus (COVID-19) has prompted concern about the risk of transmission in our community. DKH continues to monitor the situation and is ready to respond to any cases in our area. Learn more >

We Are Ready to Safely See You Again

If you have recently had to postpone visits with your doctor, screenings, surgeries, exams, or other care, now is the time to get back on track. We understand you might be fearful about going to the doctor's office or hospital. That's why Day Kimball Healthcare has taken extra safety precautions to provide the care you need.

In fact, Day Kimball Hospital has remained the safest hospital in Connecticut during the pandemic. Thanks, in large part, to our commitment to maintaining a safe environment of care and to our community's adherence to social distancing guidelines. We can all be proud of the part we have each contributed to this achievement!

Day Kimball Healthcare stands ready to help our community reemerge carefully and safely as we find a new normal together. We are reaching out to patients to reschedule visits and appointments for care that had been put on pause.

Resuming Select Patient Services

  • We are taking a thoughtful, gradual approach to resuming certain procedures and services that have been delayed due to COVID-19.
  • If you are coming to one of our locations for a medical procedure, you will be tested for COVID-19 a few days prior to your scheduled procedure.
  • The day you arrive for your procedure, you will be screened for symptoms, including taking your temperature.For everyone's safety, we are controlling the flow of people in and out of our facilities. We appreciate your cooperation and understanding as we manage this transition. 

Your Safety Is Our #1 Priority

  • We conduct mandatory screenings of all patients, employees, and visitors who enter our facilities for symptoms, including temperature checks.
  • We provide masks for everyone coming to DKH.
  • Visitors are limited to prevent the spread of the virus.
  • Hand sanitizer is readily available throughout our buildings.
  • We follow CDC standards for increased frequency of cleaning and disinfecting.
  • We are continuing with social distancing practices.
  • We are fully-equipped with the most advanced personal protective equipment (PPE).
  • We've established specialized isolation spaces to protect all patients and staff while potential COVID-19 patients are evaluated.

Emergency Care

Please do not hesitate to seek care for fear of contracting COVID-19, especially when a medical emergency arises. Your life could depend on it! If you're in pain, have an injury or think something is wrong with your health, call your doctor, or go to the Emergency Department. The Townsend Emergency Medical Center at Day Kimball Hospital stands ready to treat any emergency, 24/7, in a safe, COVID-19 free environment.

Seeing Your Doctor

If you need care, please call your doctor's office first, or dial 1 (844) DKMG DOC (1-844-356-4362) and one of our patient service representatives will return your call to help you. Your Day Kimball Medical Group provider will determine whether an in-person, phone, or virtual visit is right for you.

COVID-19 Testing

Day Kimball Healthcare (DKH) offers drive-thru testing for COVID-19 in Putnam for its patients who have a valid doctor's order. Testing is offered for both pediatric and adult patients. For DKH's testing site location, hours, and important requirements for testing, click here > 

Thank You

It's times like these you can count on us most. For over 125 years, Day Kimball has been committed to providing our community with the best, and safest, care. That commitment has never been stronger than now. We want you to know we are here, and we are ready to safely welcome patients to return to their care. Whatever health situation you may face, we'll be here for you.

Thank you for trusting us with your care.

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