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Our Behavioral Health Crisis Team is available at the Day Kimball Hospital Emergency Department 24 hours a day, seven days a week to provide expert, compassionate care to individuals of all ages who are experiencing a psychiatric crisis, with assessments performed between 8 a.m. and 10 p.m. Individuals in crisis may seek these services on their own, or be accompanied by a family member, friend, emergency medical service personnel, or police.

The Behavioral Health Crisis Team is comprised of masters or doctorate prepared, licensed clinicians who are skilled in providing short-term support and stabilization in order to manage the crisis. A dedicated behavioral health wing comprised of five beds in the Emergency Department provides a calmer, safer and private environment for behavioral health patients. Clinicians will also ensure continuity of care by arranging for follow-up services after the initial intervention, which may include inpatient treatment, or referral to our outpatient behavioral health program. Services will also be offered to family members of the individual affected, to ensure a comprehensive approach and continuity of care.

Billing and Payment Information

Billing for behavioral health services will come from Day Kimball Hospital. If medical care other than behavioral health care is provided at our emergency department, you may also receive a bill for physician's services from NES Medical Services. Please check with your insurance carrier for details about your specific coverage, copays, deductibles and any prior authorization requirements.

If you have questions about your Day Kimball Hospital bill or need help paying for care, please contact our team of financial counselors. For more information, visit our billing page.

Other Services Integrated with Behavioral Health Adult Outpatient Care 

Primary Care

Related Areas of Interest 

Day Kimball Hospital: Emergency Department
Day Kimball Hospital: Campus Map & Parking 
Day Kimball Hospital: Financial Assistance

Locations, Hours and Contact Information

Those in psychiatric crisis who need immediate help should call 911. Otherwise, proceed directly to the nearest hospital emergency department.

Day Kimball Hospital
Emergency Department 
320 Pomfret Street
Putnam, CT 06260
Get directions >

Phone: (860) 928-6541

Hours: 24 hours a day, 7 days a week


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